Contact Us

Get in touch with the Fund Office for support, assistance, or questions about the file transfer system.

Lockbox Mailing Addresses

US Bank's Chicago lockbox location is closing effective July 15. Please use the addresses below.
Pace Industry Union Mgt Pension Fund
PO Box 861013
Minneapolis, MN 55486-1013
USW Industry 401(k) Plan
PO Box 861014
Minneapolis, MN 55486-1014

Fund Office

Mailing Address
USW Benefit Funds
1101 Kermit Dr
Suite 800
Nashville, TN 37217
Phone Numbers
Pension & HRA
1-800-251-4107
Email Support
Business Hours
Monday - Friday 8:00 AM - 4:00 PM Central
Saturday - Sunday Closed

Common Requests

Click any request below to send a pre-formatted email to our support team.

Request Login Access

Need credentials for the file transfer system

Password Reset / Account Recovery

Forgot your password or unable to access your account

File Permission Issues

Unable to upload or download certain file types

Technical Support

System errors or technical difficulties

SFTP Setup Request

Automated file transfers from payroll systems